Crystal is a uPVC Windows and Double Glazing manufacturer and installer. We have built a strong reputation in London and the South East for great value and exceptional service in the design, production and installation of quality uPVC Windows, Doors, Roofline and Garage Doors.
We ensure our uPVC windows, uPVC doors and roofline products are of the highest quality, meeting and exceeding all relevant building and energy regulations. Crystal only offers A rated Energy saving casement uPVC windows as standard.
At Crystal our ultimate goal is leaving all customers more than satisfied. Our strong reputation in the Windows and Doors industry has been built upon strong management, excellent customer services and time tested Double Glazing.
Crystal has attributed a large part of its huge growth to customer recommendations and invests great time and money in independent studies and surveys to ensure that its performance is critically monitored.
As a uPVC Window installer Crystal
has attained a 95% customer satisfaction
and recommendation score repeatedly.
Pre work:
I received a phone call very quickly to arrange a home appointment. The gentleman who turned up was very good, clearly knowledgeable and explained everything in detail. Unfortunately I didn't get anything sent through in writing which I had asked for. Having said that, the quote was quite a bit higher when compared like for like with other quotes. I was subsequently called by Crystal to ask whether I wanted to proceed, so I explained that I hadn't heard but had in any event received a couple of significantly cheaper quotes. Whilst they did try to reduce their quote, it was still too much. It turns out that I wasn't contacted in writing as they had my email address down slightly wrong.
Pre work:
Typical window selling company. Desperate to get a sales rep round to the house to up the pressure settling level to max. I don't like sales like this so I bailed out early
Crystal Windows and Doors offers Heating, Guttering, Soffits & Fascias, Windows, Doors, Insulation, Solar Panels and Renewable Energy services. They are based in Romford and cover a number of areas across the UK.
Showing reviews from 61 of Crystal Windows and Doors customers
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Crystal Windows and Doors Reviews
See what previous customers have to say about Crystal Windows and Doors. Our closed review system ensures that only genuine customers are able to leave reviews, so you know you're reading real feedback about Crystal Windows and Doors. Read honest reviews left by 61 of their customers.
I received a phone call very quickly to arrange a home appointment. The gentleman who turned up was very good, clearly knowledgeable and explained everything in detail. Unfortunately I didn't get anything sent through in writing which I had asked for. Having said that, the quote was quite a bit higher when compared like for like with other quotes. I was subsequently called by Crystal to ask whether I wanted to proceed, so I explained that I hadn't heard but had in any event received a couple of significantly cheaper quotes. Whilst they did try to reduce their quote, it was still too much. It turns out that I wasn't contacted in writing as they had my email address down slightly wrong.
Typical window selling company. Desperate to get a sales rep round to the house to up the pressure settling level to max. I don't like sales like this so I bailed out early
Good appointment the agent Keith clearly knows what he's talking about. As we are going on holiday I did say to everyone appointment on returning but Crystal still made an appointment for the day before we went away. The price given would mean I will not consider them, this is the only reason as I said the agent was good and so was the product but the price!!!!!!!!!!
The salesman was excellent. Very polite and professional. I loved the windows he showed me and I loved the quality, the design etc. However, the price was way too high for me for just 3 windows. And I’ve had a more reasonable quote for a similar quality set of windows.
Very prompt courteous and polite customer service. Installation was fast and efficient.
Doors | External | uPVC in Maidstone
3
By Mr Clive M, ME17 15th April 2018
No quote
No rating
No rating
Doors | External | uPVC in Basildon
4
By Mr DRAVIE D, SS14 13th April 2018
Did not choose them for the work. But good home visit and reasonable quotation. Did not like the multiple follow up calls but like harassments.
Windows | uPVC in London
5
By Miss Diana M, E16 30th March 2018
Don't feel I can give feedback. Did not proceed because customer reviews were negative.
No rating
Windows | uPVC in Luton
3
By Bipin M, LU3 20th March 2018
Happy with the reply back.
No rating
No rating
Doors | External | uPVC in Wickford
5
By Mrs Susan D, SS12 15th February 2018
Very professional service. Nice salesman who told us exactly what we needed to know.
Windows | uPVC in Thornton Heath
5
By Mrs Mrs P, CR7 9th February 2018
Very nice
Windows | uPVC in Dagenham
4
By Miss Kate S, RM8 7th February 2018
Hisgher whote then the other
Windows | uPVC in Braintree
5
By Mr Derek B, CM7 1st January 2018
Awaiting quote
No rating
No rating
Windows | uPVC in Colchester
4
By Mr Tony E, CO4 13th December 2017
Very good all round. Nice guy, good quote.
Windows | uPVC in Colchester
4
By Mr PETER T, CO4 13th November 2017
felt they could not replace whole conservatory
No rating
No rating
Windows | uPVC in Beckenham
5
By Gladys D, BR3 10th November 2017
Very pleasant manner but very high quote
Windows | uPVC in Basildon
4
By Michael O, SS16 2nd November 2017
good presentation
Windows | uPVC in Dartford
5
By Mr Daniel L, DA1 24th October 2017
Good presentation
Windows | uPVC in Clacton-on-Sea
3
By Mr Brian H, CO15 14th October 2017
Prices prices prices
Doors | External | uPVC in Rochester
3
By Mrs Stella P, ME2 4th October 2017
No coment
Windows | uPVC in Hitchin
4
By Mr Leigh C, SG5 26th September 2017
A little overbearing
Windows | uPVC in St. Albans
5
By Mr IAN T, AL4 21st September 2017
Excellent
Roofline | Soffits / Fascias in Westcliff-on-Sea
4
By Mr Martyn K, SS0 3rd September 2017
Expensive .started off at £5000 miraculously went down to £4000 quite quickly at that point I decided I wouldn't use them as they were clearly quite willing to overcharge by a £1000 I realise that a profit has to be made but they are still making one at £4000 and have lost me as a customer
Windows | uPVC in Maidstone
4
By Mr Tom C, ME14 19th August 2017
Attentive but did not quote as I had already awarded contract
No rating
Roofline | Soffits / Fascias in Royston
4
By Mr Kenneth A, SG8 14th July 2017
Prompt reply. Demo good. Survey and full written quote. Price very high - three times that of next quote. Price reduced for incomplete installation.
Windows | uPVC in London
5
By Mr Rob T, SE13 13th July 2017
Appointment cancelled due to experience of first two companies.
No rating
No rating
Windows | uPVC in Luton
3
By Mr Alan C, LU2 27th June 2017
Don t do repairs
No rating
No rating
Windows | uPVC in Royston
4
By Mr Anthony F, SG8 26th May 2017
No comment left
Windows | uPVC in Luton
5
By Mr Devan S, LU1 10th June 2016
The best.
Windows | uPVC in London
4
By Ms O E, W6 10th March 2016
Charming young lady came and spent a very long time working out the quote. She had sample of product to show me, but no brochure to leave. Quote was high (double that from another company). Two days later (a Sunday) someone from the company rang me and reduced the quote by roughly 50%. Hmmm.
