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Whether you need toughened glass in your windows depends on where the windows are in your home or business. Toughened glass is sometimes referred to as tempered or safety glass, and it just means it’s stronger than the standard glass that’s usually offered with double glazed windows. So how do you know if you need it?

Toughened glass is useful in areas of your home where you might come into contact with the windows if you were to trip and fall. If you put your hands out to steady yourself on standard glass the chances are it would break into large sharp pieces with jagged edges. Of course, this means that you could seriously cut yourself if this were to happen. With toughened glass, the structure of the glass is changed so that if it breaks it shatters into lots of tiny pieces, minimising the risk to you if you were to fall on it.

You might want to use toughened glass in patio doors, low windows or frames next to doors. It just means that you will be safer if the unlikely happens and you or a family member falls through the glass. There are certain requirements through Building Regulations with windows at a certain level, but any reputable window installer should be able to go through these with you if you need to replace your windows with toughened glass. The regulations will only apply to new windows – there's no need to switch your windows to toughened glass early, but when you do come to replace them you’ll need to make sure they meet the standard.

Using a Fensa registered installer isn’t compulsory but it helps to protect you from cowboys and rogue traders. It will also make life a whole lot easier in regards to Building Regulations. Replacement windows must meet a certain energy efficiency rating and once fitted you need a certificate to show your installation complies. By using a Fensa registered company they’ll issue this certificate, otherwise you’ll need the council to look at the new windows.

In general, no – you don’t need planning permission for a Velux window. The Planning Portal says that you don’t need to apply for planning permission to install a roof window if the following conditions are met:

• A roof window must not protrude more than 150 millimetres above the existing roof plane
No roof window or any other alteration can be higher than the highest part of the roof or stand out above the roof ridge
• Side-facing windows must have obscure glazing to protect privacy of neighbours and, if they open, they must be 1.7 metres above the floor of the room in which they are installed

You don’t need to apply for planning permission for a roof window because they are covered under permitted development rights. However, if you’re a leaseholder or you live in a building where your local authority has made an Article 4 Direction, you will have to apply. Usually, an Article 4 Direction is made when you live in a conservation area where any external home improvements could affect the character and look of the area. Luckily, there are special Velux windows that are designed to be more likely to be accepted by your local planning authority. They’re called conservation windows and, although there’s still no guarantee that they will be accepted, they are designed to look more traditional. Even if you don’t need planning permission for your roof window, you still need to follow any relevant building regulations for your local authority. The most important parts for Velux windows are section J and section L of building regulations, which refer to energy efficiency, thermal insulation and fire protection.

After fitting your new windows, your installer should take away and dispose of your old windows. If you want to keep them, just let your installer know before they start work. The UPVC frames are melted down and used on the unseen parts of new windows. Aluminium frames are re-smelted and wooden are broken down and used as chipboard.

If you’ve got a problem with condensation and don’t have double glazing, you should find that getting new windows will help. Condensation is caused by warm air meeting a cold surface which then turns into water droplets. With two panes of glass, less heat will escape from your home and keep the window warmer, meaning when steam from the bathroom or kitchen touches your windows there should be less condensation.

How long your aluminium windows will last depends on their quality. They should last 20 -30 years at least, but have been known to stay in good condition for up to 45 years. This is considerably longer than uPVC and wooden double glazing.

Some properties are unable to have double glazing, especially those in conservation areas or listed buildings. To counter this problem and still benefit from a warmer home and cheaper bills, secondary glazing is an option. Secondary glazing is a second pane fitted inside your original window. Secondary glazing will still save you around £105 yearly.