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Whether you need toughened glass in your windows depends on where the windows are in your home or business. Toughened glass is sometimes referred to as tempered or safety glass, and it just means it’s stronger than the standard glass that’s usually offered with double glazed windows. So how do you know if you need it?

Toughened glass is useful in areas of your home where you might come into contact with the windows if you were to trip and fall. If you put your hands out to steady yourself on standard glass the chances are it would break into large sharp pieces with jagged edges. Of course, this means that you could seriously cut yourself if this were to happen. With toughened glass, the structure of the glass is changed so that if it breaks it shatters into lots of tiny pieces, minimising the risk to you if you were to fall on it.

You might want to use toughened glass in patio doors, low windows or frames next to doors. It just means that you will be safer if the unlikely happens and you or a family member falls through the glass. There are certain requirements through Building Regulations with windows at a certain level, but any reputable window installer should be able to go through these with you if you need to replace your windows with toughened glass. The regulations will only apply to new windows – there's no need to switch your windows to toughened glass early, but when you do come to replace them you’ll need to make sure they meet the standard.

1. Using a rubber mallet and a strong pallet knife, remove the beading around the window. You might think they’re part of the frame, but they’re actually separate on the inside of the frame and can be taken out by using pallet knife to prize them out. Start with one of the longest beads first and leave the top bead until last.
2. Give the glass a little tap to loosen it if it doesn’t come out straight away, then the whole unit should slide out easily. Just make sure it falls towards you and not back out onto the ground below!
3. Clear any debris that has found its way into the frame with a brush. Add spacers at the bottom of the frame – these could be pieces of plastic.
4. Get your new sealed unit (make sure you measure the glass before you buy one so you know which size to get) and carefully take it out of the packaging. Look for the British Standard mark – that shows you the bottom of the glass.
5. Lift the glass into the frame, starting with the bottom first, and make sure that it fits square in the frame before taking the spacers out.
6. Use a little washing up liquid to spread along the beads to make it easier when you slide them back into the frame. If they simply push and clip back in, you can use something like a block of wood to help you push them in correctly. Put them back in reverse order to how you took them out.

• Washing up liquid
• Glass cleaner
• A lint-free cloth or rag
• A putty knife
• A paper plate
• Acetone

Ultimately the double glazing company you use is responsible for the quality of work and to ensure your windows are of an excellent standard. This is why it’s important to get a warranty and use a Fensa registered installer. If problems emerge within a couple of years then it’s likely the installation was of a poor standard.Contact the double glazing company and have the issue repaired or new windows replaced. This doesn’t matter if you received a discount of free windows as part of the deal. As long as you entered into a contract the company is obliged to restore the windows.

Removing a double glazed window can be quite labour intensive. If you decide to try it yourself, make sure you give yourself plenty of time, and wear gloves and goggles.

Begin by unscrewing all opening windows at the hinges and removing them. Then take away the beading and putty around any fixed panes and take them out too.

Once you’ve removed all the glass, use a saw to put angled cuts in the frame, and a bar and hammer to remove it in sections. You should remove the sill if you’re going to replace that too.

Finally, cut through any screws holding the frame into place with a hacksaw.

If a window is double glazed, it has two panes of glass that have a space between them containing argon gas. The gas works as an insulator, keeping heat inside the house as well as reducing noise. It also strengthens the window.

Whether you’re hiring a professional to replace your double glazing or are considering DIY, it’s a good idea to know how to fit a double glazed window.

You need to start by assembling your window. Fit any handles and cut the outer sill to size by measuring the outer wall depth. Then, screw the outer sill to the window frame and attach the frame fixers. Screw the ventilation grilles onto the inside of the frame and fix the vents on.

Next, you need put the window into place, using spacers to wedge it in. Use a spirit level to check it’s level horizontally and vertically, adding extra spacers if needed. Then, fix the frame into place at each fixing point using a drill, wall plugs and screws. Measure and cut the interior sill, and check that it’s level, adding spacers if needed. Then fix it using screws, masonry nails or adhesive.

Finally, fill in any wide gaps with foam filler and small gaps with sealant. You can get interior and exterior trims to cover these up, making your window look neat and professional.

As well as keeping your home warmer and reducing noise, you’ll notice a saving on your energy bills from installing double glazing. If you install A++ rated windows in your home after having single glazing, you could save up to £120 year on your energy bills. The Energy Saving Trust has more information.