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If you’ve never had Velux windows before, you might be wondering how to open them. If you’ve got very high ceilings and your roof windows are set high up in the pitch of the roof, you might not even be able to reach them. So how do you open them in this case?

When Velux windows are installed so high that they’re out of reach, the installers will often recommend that they install an electric switch for you to open and close your windows. They often come with a rain sensor, so you don’t need to rush up to the top of the house if there’s a sudden downpour – they will close automatically. You can also choose to have a remote so you can open and close your roof windows wherever you are in the room.

If you don’t have an electric switch, but you still can’t reach to open and close your Velux windows, you should be supplied with a telescopic pole when they’re installed. If you weren’t or you’ve moved into a home with roof windows and there isn’t one, you can buy them online. They have a hook on the end and can be extended to the correct length so you can hook it over the handle of the window and pull or push to open it.

If you’ve got a top-hung Velux window that can also be opened in a centre-pivot position, it’s easy to switch between the two. Simply ensure the window is completely closed before you start, then open the handle up – but don’t push it out. Then pull the vent bar down until the sash is rotated 180 degrees. Then secure the position by sliding the barrel bolts into the holes at either side of the bottom of the frame. Easy!

Unfortunately, you can’t fix the glass on one side of a double glazed window. That’s because they’re sealed units – once one pane of glass is broken, that will break the seal and its thermal insulation properties will be lost.

The good news is that if your window frame is still looking great, there’s no need to replace that. You can simply replace the glass in the window, which will cost much less. You can look to spend around £250 on a sealed unit, whereas a whole replacement single window may cost up to £600.

When an installer comes to replace the glass in your double glazed window, they will survey the inside and outside of your home around the window, then move any furniture by the window so they’ve got access. They should then pop a dust sheet down to stop any debris from getting on your floor.

Then, the installer will carefully remove the beads from the frame. They will then lift the glass out of the frame and put it somewhere safe before cleaning out all of the dust and any debris that has found its way into the frame. Using spacers at the bottom of the frame, the installer will make sure that the sealed unit is square in the frame to get a good fit. Once they’re happy, they will replace the beading and make sure it looks perfect before cleaning up their tools.

You could have a go at replacing the glass on a double glazed window yourself, but it’s not recommended. Leave it to the professionals who will know exactly what to do and will be able to do it quickly and safely.

• Climate - If your window faces south, it will be subject to direct sunlight for a lot of the day. This tends to cause the sealed unit to fail more quickly – a south-facing window may last between 10-25 years. This is because the spacer bars will twist as the temperature rises and causes the adhesive holding them together to eventually fail.
• Moisture - Windows in kitchens and bathrooms tend to fail more quickly because they come into contact with moisture more often. For example, if water gets on your windowsill when you shower, the seal around the glass will come loose more quickly if it’s constantly wet.

You don’t have to, especially if you’re on a budget. If you’re only replacing some, it’s a good idea to get all the windows on one side of your property replaced at the same time, so they all look the same. Be aware, obviously, huge savings could be had by having a number of windows replaced at the same time.

Ultimately the double glazing company you use is responsible for the quality of work and to ensure your windows are of an excellent standard. This is why it’s important to get a warranty and use a Fensa registered installer. If problems emerge within a couple of years then it’s likely the installation was of a poor standard.Contact the double glazing company and have the issue repaired or new windows replaced. This doesn’t matter if you received a discount of free windows as part of the deal. As long as you entered into a contract the company is obliged to restore the windows.

Double glazed windows are better than single glazed generally because they are more energy efficient. The clue’s in the name – double glazed windows have two panes of glass while single glazed windows only have one. In double glazed windows, there is a space between the two glass panes. This space is filled with inert gas or a tight vacuum, which helps to provide an extra level of insulation. That means that heat won’t escape your home easily, nor will it creep in, so you can keep your home at a more comfortable temperature.

The extra pane of glass also helps to increase your home’s security. Single glazing is pretty easy to smash through, whereas it will take much more effort to smash double glazing and will create more noise, so burglars might be put off.

Another reason why double glazed windows are better than single glazed ones is that they help to reduce noise. Of course, if you live by a busy road you’ll still hear some traffic noise, but it can be significantly reduced buy double glazing. In the same way that the inert gas in the middle of the two panes keeps heat in and the cold out, it also helps keep noise out.

With double glazing, you’ll also notice much less condensation. With single glazing, it’s common to see condensation on the inside of the windows, especially when the heating is on. This is because the outside of the window is cold, but the inside is warm. With double glazing, the insulation between the two panes stops there being such a difference in temperature between the inside and outside of the window.

How long your aluminium windows will last depends on their quality. They should last 20 -30 years at least, but have been known to stay in good condition for up to 45 years. This is considerably longer than uPVC and wooden double glazing.