Find a Window Installer you can trust in Shildon.

Using a Fensa registered installer isn’t compulsory but it helps to protect you from cowboys and rogue traders. It will also make life a whole lot easier in regards to Building Regulations. Replacement windows must meet a certain energy efficiency rating and once fitted you need a certificate to show your installation complies. By using a Fensa registered company they’ll issue this certificate, otherwise you’ll need the council to look at the new windows.

• Impact from a stone or other object smashing the glass in a ‘bullseye’ effect
• The result of a break-in
• Extreme weather or changes in pressure causing a crack
• The sealed unit being ‘blown’, meaning that it’s no longer energy efficient due to air leaking out

Ultimately the double glazing company you use is responsible for the quality of work and to ensure your windows are of an excellent standard. This is why it’s important to get a warranty and use a Fensa registered installer. If problems emerge within a couple of years then it’s likely the installation was of a poor standard.Contact the double glazing company and have the issue repaired or new windows replaced. This doesn’t matter if you received a discount of free windows as part of the deal. As long as you entered into a contract the company is obliged to restore the windows.

• The glass has smashed from an impact such as a stone hitting it from a lawnmower
• You have been broken into and suspects used the window to gain entry
• The glass has blown (lost its airtightness) from constant water build-up around the seals, which is common in bathrooms
• Extreme weather or pressure changes have caused a crack

1. Including the beading (the plastic and rubber seals around the windows that can be removed), measure the width of the window frame.
2. Do the same for the height of the window, making sure you include the beading.
3. Then, take 10mm off each measurement, and you have the approximate size of your glass.

You can only repair blown double glazed windows in the sense that you can replace the sealed unit (the glass part of the window) instead of having to replace the entire window.

When a double glazed window is blown, it means that the seal around the window has failed and is now letting air in and out. Often the first sign that the sealed unit has blown is condensation on the inside of the window, which is annoying since there’s no way to get rid of it! When your sealed unit has blown, you’ll be losing heat out of the window, meaning you could be spending more on your energy bills.

As a temporary fix, you could see if you can buy a misting repair kit online, but the condensation will eventually occur again as the air gets in. The best thing to do is ask a window installer or glazier to replace the sealed unit for you.

It's simple to replace the glass in a window – the specialist will remove the beading around the window, remove the blown glass from your window frame and set it to one side. They will then clean up around the frame before adding spacers in, then fitting the new sealed unit into the frame. They’ll make sure it’s a snug fit before replacing the beading back around the window to secure it.

There's no reason to put off repairing a blown double glazed window since the cost is generally much less than replacing the entire thing. A sealed unit with installation costs an average of £100, whereas a completely new window will cost around £400. You’ll soon notice that it’s less draughty and will be able see out of your window once you’ve had the blown glass replaced.

• Thick gloves
• A hammer
• A broom
• A vacuum cleaner
• Thick-soled shoes
• Safety goggles

1. Put your gloves on and use the hammer to remove the rest of the glass. Make sure you hit the glass away from you.
2. Using the broom, sweep away any loose glass from the area, making sure you do both inside and outside.
3. Use your vacuum cleaner to remove any small pieces of glass that you might not have been able to see.

The energy efficiency of windows is measured using ratings, varying from A, the most efficient, to G, the least efficient. This scheme is run by the British Fenestration Council (BFRC). To comply with Building Regulations you’ll need windows of energy efficiency at least level C.

Removing a double glazed window can be quite labour intensive. If you decide to try it yourself, make sure you give yourself plenty of time, and wear gloves and goggles.

Begin by unscrewing all opening windows at the hinges and removing them. Then take away the beading and putty around any fixed panes and take them out too.

Once you’ve removed all the glass, use a saw to put angled cuts in the frame, and a bar and hammer to remove it in sections. You should remove the sill if you’re going to replace that too.

Finally, cut through any screws holding the frame into place with a hacksaw.