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Whether you need toughened glass in your windows depends on where the windows are in your home or business. Toughened glass is sometimes referred to as tempered or safety glass, and it just means it’s stronger than the standard glass that’s usually offered with double glazed windows. So how do you know if you need it?

Toughened glass is useful in areas of your home where you might come into contact with the windows if you were to trip and fall. If you put your hands out to steady yourself on standard glass the chances are it would break into large sharp pieces with jagged edges. Of course, this means that you could seriously cut yourself if this were to happen. With toughened glass, the structure of the glass is changed so that if it breaks it shatters into lots of tiny pieces, minimising the risk to you if you were to fall on it.

You might want to use toughened glass in patio doors, low windows or frames next to doors. It just means that you will be safer if the unlikely happens and you or a family member falls through the glass. There are certain requirements through Building Regulations with windows at a certain level, but any reputable window installer should be able to go through these with you if you need to replace your windows with toughened glass. The regulations will only apply to new windows – there's no need to switch your windows to toughened glass early, but when you do come to replace them you’ll need to make sure they meet the standard.

Most installers will not need you to be at home while they are fitting your windows. It is a good idea to be present though, just in case they have any questions for you and perhaps for your own peace of mind. If you cannot be there, you will need to arrange access to the property and/or agree securing the property at the end of the day.

No matter how big or small a building is, it can only be as good as it’s foundation - and that’s a fact! It all starts from the footing and when it isn’t deep enough, unlike badly installed gutters or gapped hardwood flooring, can make the whole building collapse to the ground. Just like any code recommendations, the depth of the footings of your porch is a parameter that must be complied with and adjusted to suit your local code requirements.

As a rule of thumb, you should always dig below the frost line when excavating your footings. At this depth level, the moisture present in the soil will be frozen. Ultimately, this will help the ground to act as a barrier to insulate the soil below the footing from freezing during the cold months. As a result, in regions where the weather is almost always very cold the depth of your footings is expected to be at least 48 inches. But in areas featuring a warm climate, you may be allowed to install your footings on grade.

In addition, it’s compulsory that your footings must be installed at a minimum depth of 12 inches below unsettled soil. However, if you’re constructing the structure into a steep hill’s side or by the side of a retaining wall, it’s required that you maintain the least distance to grade both vertically and laterally. In the event whereby you need to achieve a good lateral barrier, you’ll need to have your foundation dug a lot deeper compared to if it’s on a flat surface. For a more accurate and updated information, you can consult your local building inspection department to get familiar with the requirements in your area.

How long your aluminium windows will last depends on their quality. They should last 20 -30 years at least, but have been known to stay in good condition for up to 45 years. This is considerably longer than uPVC and wooden double glazing.

• Impact from a stone or other object smashing the glass in a ‘bullseye’ effect
• The result of a break-in
• Extreme weather or changes in pressure causing a crack
• The sealed unit being ‘blown’, meaning that it’s no longer energy efficient due to air leaking out

Ultimately the double glazing company you use is responsible for the quality of work and to ensure your windows are of an excellent standard. This is why it’s important to get a warranty and use a Fensa registered installer. If problems emerge within a couple of years then it’s likely the installation was of a poor standard.Contact the double glazing company and have the issue repaired or new windows replaced. This doesn’t matter if you received a discount of free windows as part of the deal. As long as you entered into a contract the company is obliged to restore the windows.

After fitting your new windows, your installer should take away and dispose of your old windows. If you want to keep them, just let your installer know before they start work. The UPVC frames are melted down and used on the unseen parts of new windows. Aluminium frames are re-smelted and wooden are broken down and used as chipboard.

You can only repair blown double glazed windows in the sense that you can replace the sealed unit (the glass part of the window) instead of having to replace the entire window.

When a double glazed window is blown, it means that the seal around the window has failed and is now letting air in and out. Often the first sign that the sealed unit has blown is condensation on the inside of the window, which is annoying since there’s no way to get rid of it! When your sealed unit has blown, you’ll be losing heat out of the window, meaning you could be spending more on your energy bills.

As a temporary fix, you could see if you can buy a misting repair kit online, but the condensation will eventually occur again as the air gets in. The best thing to do is ask a window installer or glazier to replace the sealed unit for you.

It's simple to replace the glass in a window – the specialist will remove the beading around the window, remove the blown glass from your window frame and set it to one side. They will then clean up around the frame before adding spacers in, then fitting the new sealed unit into the frame. They’ll make sure it’s a snug fit before replacing the beading back around the window to secure it.

There's no reason to put off repairing a blown double glazed window since the cost is generally much less than replacing the entire thing. A sealed unit with installation costs an average of £100, whereas a completely new window will cost around £400. You’ll soon notice that it’s less draughty and will be able see out of your window once you’ve had the blown glass replaced.