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Double glazing is made up of two layers of glass, with a layer of argon gas in between. This type of glass can be used in Aluminium windows. The gas is a poor insulator, helping heat to stay in your home and making your windows more efficient. As well as trapping the argon gas, the second layer of glass reduces the amount of noise that enters your property, and helps to make your windows stronger and more secure.

Unfortunately, you can’t fix the glass on one side of a double glazed window. That’s because they’re sealed units – once one pane of glass is broken, that will break the seal and its thermal insulation properties will be lost.

The good news is that if your window frame is still looking great, there’s no need to replace that. You can simply replace the glass in the window, which will cost much less. You can look to spend around £250 on a sealed unit, whereas a whole replacement single window may cost up to £600.

When an installer comes to replace the glass in your double glazed window, they will survey the inside and outside of your home around the window, then move any furniture by the window so they’ve got access. They should then pop a dust sheet down to stop any debris from getting on your floor.

Then, the installer will carefully remove the beads from the frame. They will then lift the glass out of the frame and put it somewhere safe before cleaning out all of the dust and any debris that has found its way into the frame. Using spacers at the bottom of the frame, the installer will make sure that the sealed unit is square in the frame to get a good fit. Once they’re happy, they will replace the beading and make sure it looks perfect before cleaning up their tools.

You could have a go at replacing the glass on a double glazed window yourself, but it’s not recommended. Leave it to the professionals who will know exactly what to do and will be able to do it quickly and safely.

Whether you need toughened glass in your windows depends on where the windows are in your home or business. Toughened glass is sometimes referred to as tempered or safety glass, and it just means it’s stronger than the standard glass that’s usually offered with double glazed windows. So how do you know if you need it?

Toughened glass is useful in areas of your home where you might come into contact with the windows if you were to trip and fall. If you put your hands out to steady yourself on standard glass the chances are it would break into large sharp pieces with jagged edges. Of course, this means that you could seriously cut yourself if this were to happen. With toughened glass, the structure of the glass is changed so that if it breaks it shatters into lots of tiny pieces, minimising the risk to you if you were to fall on it.

You might want to use toughened glass in patio doors, low windows or frames next to doors. It just means that you will be safer if the unlikely happens and you or a family member falls through the glass. There are certain requirements through Building Regulations with windows at a certain level, but any reputable window installer should be able to go through these with you if you need to replace your windows with toughened glass. The regulations will only apply to new windows – there's no need to switch your windows to toughened glass early, but when you do come to replace them you’ll need to make sure they meet the standard.

Ultimately the double glazing company you use is responsible for the quality of work and to ensure your windows are of an excellent standard. This is why it’s important to get a warranty and use a Fensa registered installer. If problems emerge within a couple of years then it’s likely the installation was of a poor standard.Contact the double glazing company and have the issue repaired or new windows replaced. This doesn’t matter if you received a discount of free windows as part of the deal. As long as you entered into a contract the company is obliged to restore the windows.

Removing a double glazed window can be quite labour intensive. If you decide to try it yourself, make sure you give yourself plenty of time, and wear gloves and goggles.

Begin by unscrewing all opening windows at the hinges and removing them. Then take away the beading and putty around any fixed panes and take them out too.

Once you’ve removed all the glass, use a saw to put angled cuts in the frame, and a bar and hammer to remove it in sections. You should remove the sill if you’re going to replace that too.

Finally, cut through any screws holding the frame into place with a hacksaw.

You can only repair blown double glazed windows in the sense that you can replace the sealed unit (the glass part of the window) instead of having to replace the entire window.

When a double glazed window is blown, it means that the seal around the window has failed and is now letting air in and out. Often the first sign that the sealed unit has blown is condensation on the inside of the window, which is annoying since there’s no way to get rid of it! When your sealed unit has blown, you’ll be losing heat out of the window, meaning you could be spending more on your energy bills.

As a temporary fix, you could see if you can buy a misting repair kit online, but the condensation will eventually occur again as the air gets in. The best thing to do is ask a window installer or glazier to replace the sealed unit for you.

It's simple to replace the glass in a window – the specialist will remove the beading around the window, remove the blown glass from your window frame and set it to one side. They will then clean up around the frame before adding spacers in, then fitting the new sealed unit into the frame. They’ll make sure it’s a snug fit before replacing the beading back around the window to secure it.

There's no reason to put off repairing a blown double glazed window since the cost is generally much less than replacing the entire thing. A sealed unit with installation costs an average of £100, whereas a completely new window will cost around £400. You’ll soon notice that it’s less draughty and will be able see out of your window once you’ve had the blown glass replaced.

After fitting your new windows, your installer should take away and dispose of your old windows. If you want to keep them, just let your installer know before they start work. The UPVC frames are melted down and used on the unseen parts of new windows. Aluminium frames are re-smelted and wooden are broken down and used as chipboard.

As well as keeping your home warmer and reducing noise, you’ll notice a saving on your energy bills from installing double glazing. If you install A++ rated windows in your home after having single glazing, you could save up to £120 year on your energy bills. The Energy Saving Trust has more information.