About Glass and Glazing Federation
The Glass and Glazing Federation (GGF) represents companies who make, supply or fit glass and glass related products in the UK and internationally. Members include companies that manufacture and install energy efficient windows and performance glass used in every type of building. GGF members produce and install all types of glazing, including fire glazing and even films to protect against vandalism.The GGF affiliates with many key bodies, such as FENSA. They both work to ensure that contractors install energy efficient windows and doors according to building regulations.
The GGF works to promote its members, industry best practice and it helps set the highest technical standards in glass. It is also the voice of the industry in local and national politics, helping shape and introduce new legislation surrounding the glass industry.
GGF protects consumers by vetting its members. It insists that all members work to the highest technical specifications and comply with building regulations. Products made by GGF member companies meet the highest standards and work at least to the regulated requirements. The GGF Conciliation Service and Customer Deposit Scheme protects customers. The service protects the customer’s deposit and installation, so if there is a problem the GGF will be able to assist in rectifying the issue.
Another benefit customers enjoy from using a GGF member is that they have a Customer Charter that GGF members must adhere to. They offer advice on where and what to buy, safeguarding of purchases and continued customer care. Clients know that they can make a complaint through the GGF’s free conciliation service if a member does not meet the standards set out in the Customer Charter.
