Conditions of Use

Conditions of use

In engaging the services of a contractor introduced to you by LeadsDoWork it must be clearly understood by you that LeadsDoWork is not acting as your agent and accepts no responsibility for any matters appertaining to such engagement, the price negotiated by you with the contractor or the works to be carried out or the goods or services to be supplied by the contractor.

Although the LeadsDoWork database has been compiled in good faith, all data appearing thereon has been provided by third parties and the contractor

Contractors themselves and LeadsDoWork can accept no liability for the inaccuracy of any such data nor for any such data which, although accurate at the time of entry on the database, may have subsequently become inaccurate due to any supervening event or occurrence.

We would strongly recommend that before you engage the services of a contractor, you obtain confirmation of their details from them, including qualifications, trade association affiliations, insurance cover and guarantees offered.

FAQ for Local Quotes (powered by LeadsDoWork) users

Q: What's in it for LeadsDoWork? - Where do you make your money?

A: The LeadsDoWork service is free to people looking for a trade professional - anyone can use us to match their job needs with trade professionals. LeadsDoWork charge trade professionals a small fee for this service.



Q: Where do you get references for trade professionals?

A: From people like you. On becoming a LeadsDoWork registered contractor, trade professionals are reviewed and rated by people just like you for their sales process and the work completed. When contractors become registered to this service, their performance is regularly appraised by their new clients, reporting back to us. The only exception to this is when a contractor is a member of a trade association or competent person scheme such as - Fensa, Part P & Gas Safe



Q: What happens if I don't get a suitable trade professional?

A: It is possible that some requests in some areas will be difficult to match at first. When this happens, we will do our best to recruit new, vetted trade professionals to meet your needs as quickly as possible. We also ask that you include as much description in the description as possible so the contractors are able to quote. We hope that you will bear with us as we develop this service.



Q: I'm not sure about giving out my contact details to lots of builders. Won't I be pestered with calls?

A: No. We give your name and telephone number to no more than four/five trade professionals, and give their details to you. To arrange an appointment, they will call.



Q: Once trade professionals are registered are they lifetime members?

A: No. We monitor performance regularly and if their standards fall - we rescind their registration.



Q: What happens if a trade professional does a bad job?

A: Most of our registered contractors are members of reputable trade associations or competent person schemes such as FENSA, Part P & Gas Safe. If you do have any issues with the trade professional during the job we can give you the details of the membership body to which they belong. If an issue is discovered after the work has been completed and paid for, we will help you to get the original trade professional to put it right. In engaging the services of a contractor introduced to you by LeadsDoWork it must be clearly understood by you that LeadsDoWork is not acting as your agent and accepts no responsibility for any matters appertaining to such engagement, the price negotiated by you with the contractor or the works to be carried out or the goods or services to be supplied by the contractor.



Q: Should I pay upfront?

A: We don't recommend you pay contractors for the work upfront. We suggest waiting until the work is completed and you are satisfied with the work before making payment. However, the decision is yours and LeadsDoWork is not acting as your agent and accepts no responsibility for any matters appertaining to such engagement.



Q: Can you supply a list of trade professionals, so I can choose one myself?

A: The value of our service is in matching you with the most appropriate trade professionals who specialise in your chosen project. Also our matching service will only pair you with trade professionals who are available to do your job to your timescale, saving you and them the inconvenience of numerous fruitless calls.



Q: Why not pick a contractor from the phone book?

A: This approach can be very time-consuming and fruitless if none of the contractors are available, and may even result in you using a 'rogue' contractor with all the associated issues. With LeadsDoWork you know that each trade professional who contacts you has a member profile where other consumers like you have left a review.



Q: How does LeadsDoWork protect customer information?

A: When you submit your project information, we follow strict security procedures in the storage and disclosure of all information submitted to prevent any unauthorised access (as required by the General Data Protection Regulation and Data Protection Act 2018). This security means that we occasionally require proof of identity before disclosing sensitive information to site users. For more information, you can read our privacy policy here.



Q: What are your company details?

A: Registered Address: Leads Do Work Ltd, Enterprise House, 97 Alderley Road, Wilmslow, England, SK9 1PT. Registered in England 15887622. Company VAT: GB473205896.